This issue has now been resolved. Thank you for your patience.
A fix for this issue related to Gingr Payments refund errors will be included as part of a system update that will take place tonight beginning at 9pm MST. We will provide an additional update once the fix has been released and verified.
Our team has identified the cause of this issue and is currently testing a fix. We will provide an additional update as soon as a release timeline has been set.
Our team is currently investigating intermittent reports of customers receiving a 'Gingr Payments refund error' when attempting to issue a refund through Gingr Payments. If you or your staff receive this error, please do not attempt to process the refund again and contact our support team right away for assistance. We will provide an update as soon as more information becomes available.
We’ll find your subscription and send you a link to login to manage your preferences.
We’ve found your existing subscription and have emailed you a secure link to manage your preferences.
We’ll use your email to save your preferences so you can update them later.
Subscribe to other services using the bell icon on the subscribe button on the status page.
You’ll no long receive any status updates from Gingr App Status, are you sure?
{{ error }}
We’ll no longer send you any status updates about Gingr App Status.