Resolved

We've now resolved the incident regarding the SMS issues within Gingr apps. Thanks so much for your patience.

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Alicia Compton
Recovering

The development team has deployed a fix for the SMS functionality issues Gingr apps were experiencing. They are now monitoring to ensure resolution.

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Alicia Compton
Identified

Our development team has identified the issue with SMS functionality within Gingr apps. They are currently working to resolve the issue.

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Alicia Compton
Investigating

At approximately 6:43 AM MST on Wednesday, September 21, 2022, we began receiving reports of issues with the SMS feature within Gingr apps. Our teams are investigating the issue and will provide updates as they are available.

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Alicia Compton
Began at:

Affected components
  • Communications
    • SMS
      • Incoming SMS
      • Marketing SMS
      • Outgoing SMS