Resolved

We appreciate your patience while our teams worked to address this morning's performance issues. The issue was identified, a fix was deployed, and we are seeing improvement across Gingr apps now. If any other issues arise, please do not hesitate to reach out to our support team for assistance.

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Alicia Compton
Identified

The app outages and latency issue has been identified and a fix has been pushed out. We will continue to monitor and keep you updated once resolved.

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Alicia Compton
Investigating

At approximately 7:00am MST we began receiving reports of app outages and system latency. We are currently investigating the issue and working to address it as quickly as possible. We will provide an additional update as soon as possible.

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Alicia Compton
Began at:

Affected components
  • Web Application