CardConnect Card Processing Disruption

Resolved
Resolved

CardConnect has marked this incident as resolved. Thank you for your patience.

Recovering

CardConnect has reported that a fix has been implemented and they are monitoring the results.

Identified

CardConnect has indicated that the issue has been identified and a fix is being implemented. Additional updates will be provided as more information becomes available.

Investigating

CardConnect is currently investigating a service disruption that may be impacting some customer's ability to process payments. We will provide updates as more information becomes available. You can follow this incident directly on their status page here: https://status.cardconnect.com/incidents/lwhq8vkscbjv

Began at:

Affected components
  • Payments and Credit Card Processing
    • Credit Card Processing
      • Gingr Payments
      • Card Connect