Resolved

App performance has been greatly improved over the past several weeks and users should no longer be experiencing slow load times. Thank you for your patience.

Investigating

Our team is analyzing app performance to improve response times. If you are experiencing slow load times in your app, please contact our support team via email at support@gingrapp.com or by navigating to the "?" icon > Get Support in the top navigation of your app. Be sure to include your Gingr app URL (i.e. abcd.gingrapp.com), the date and time of the slowness, and the affected pages or actions. These details will assist our teams in identifying and resolving the performance issues. Thank you!

Began at:

Affected components
  • Web Application