SMS Delivery Delays

Twilio has indicated that they are no longer experiencing SMS delivery delays for SMS and MMS to/from US and Canada networks from US Toll-Free and US long codes. This incident has been resolved. Thank you for your patience.

Most recent update from Twilio: We continue to see recovery in which SMS and MMS to/from US and Canada networks from US Toll-Free and US long codes are being delivered. We are still seeing delivery receipts being delayed, with delivery status stuck at "Sent". Our engineering team has implemented a workaround for the delayed delivery receipts and we are seeing some recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Please follow their status page for additional updates at https://status.twilio.com.

Twilio is continuing to work with their carrier partner to resolve the issues with SMS and MMS deliverability. You can follow their updates here: https://status.twilio.com.

Twilio has provided an update that their engineering team has identified the issue and they are beginning to see some recovery in SMS and MMS delivery for US and Canada customers: https://status.twilio.com. We will provide additional updates as more information becomes available.

We have received reports that our SMS provider, Twilio, is currently experiencing delivery delays on inbound and outbound SMS and MMS messages on US and Canada networks. Their engineers are working to address the issues as quickly as possible. You can follow their status page here for the most recent updates: https://status.twilio.com. We will provide additional information as it becomes available.