Resolved

CardConnect has resolved this incident.

Recovering

CardConnect has implemented a fix for the intermittent service disruption and they are monitoring for further issues.

CardConnect is continuing to investigate this issue. We will provide additional updates as they become available.

Investigating

We have been notified that CardConnect is experiencing a service disruption that may be impacting our Gingr customers utilizing integrated credit card processing. They are investigating the issue and we will provide updates as they become available.

Began at:

Affected components
  • Payments and Credit Card Processing
    • Credit Card Processing
      • Gingr Payments
      • Card Connect