Application Feature Updates

At approximately 8:55 pm MT, our development team completed an application update containing the following items. If you are experiencing an issue, then reach out to our support team.

New Feature: Gingr is introducing a new financial report to provide a Sales Receipt for the sales and payment activities of the day or date range. This report aggregates information on net cash, accounts receivable, liability accounts (like package credits and prepayments), and more to provide accounting-friendly sales information on a day-by-day or short date range basis.

This report also provides an export formatted for use with Quickbooks Online. The export is formatted to be imported into QBO as a Sales Receipt, which will then provide activity directly from Gingr for use in generating GAAP reporting in QBO.

For more details and to learn more, visit our knowledge base: https://togetherwork.zendesk.com/knowledge/articles/4406742809101/en-us?brand_id=360004635351

Improvements:

-Added support to integrate with AbcKam as an integrated webcam provider. -Security: Performed a security update to remove auto-complete on Gingr password fields. This was a required update for compliance. -Gingr Payments: Added the ability to customize your Statement Descriptor after the initial sign-up for Gingr Payments. This allows you to control how charges for payments using Gingr Payments will display on the pet parents’ bank statement. -Updated the button text when a pet parent or employee is making a reservation or appointment with recurring dates, and one of those dates must be added to the wait list. We updated the button text based on a conversation with the team to improve clarity about what the “add to waitlist” button does on this page.

Bug Fixes: -Resolved an issue with reservations created using the Recurring Dates feature where the system would not keep the selected end time for the first reservation for the recurring reservations. -Resolved an issue that occurred when refunding a payment that caused the payment amount to appear as a negative number, causing issues with the invoice status and confusion on the invoice itself. -Resolved an issue where having both a deposit and an overpaid prepayment on an invoice caused an issue with the invoice display and with the overpayment being credited to the account. -Resolved an issue where pet parents that text the facility before they become an owner in Gingr would have their conversation erased. We now keep the previous conversation in a separate thread, which will contain all of the messages but will not give the business any new notifications for that phone number. The thread for the owner account that was created will be the primary thread moving forward, but the business can reference any of that past conversation by pulling up the old thread.