Resolved

CardConnect has resolved the incident. Thanks for your patience.

Recovering

A fix has been implemented and CardConnect is monitoring the results.

Investigating

CardConnect is currently experiencing a disruption that may be impacting your ability to process transactions on the terminal. CardConnect is working to resolve this issue. If your terminal does become unbolted, you can still process cards on file or manually enter credit card information at check-out.

Began at:

Affected components
  • Payments and Credit Card Processing
    • Credit Card Processing
      • Gingr Payments
      • Card Connect