At approximately 2:00 pm MT, our development team completed an application update containing the following item (note that high priority issues which were independently listed on our status page are not listed here). If you are experiencing an issue, then reach out to our support team.
We have resolved an issue with how the Customer Spend report displayed deposit payments. Previously, the report would show that the customer paid the deposit on the day that the deposit was collected, and then additionally report that payment when the deposit was consumed upon checkout of their reservation. This overstated the payments that the customer made, counting the single deposit payment two times on the report.
Now, the Customer Spend report will only report the deposit as paid once it is consumed on an invoice. Keep in mind that in addition to checking out a reservation and applying the deposit as payment, a deposit can also be consumed by cancelling the reservation and forfeiting the deposit. This fix applies to historical dates of the Customer Spend Report.
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