Application Feature Updates

At approximately 9:16 pm MT, our development team completed an application update containing the following items (note that high priority issues which were independently listed on our status page are not listed here). If you are experiencing an issue, then reach out to our support team.

• Added Deduct Package Credit option in the action menu next to each package on an owner’s to make it easier to adjust package credits for a specific package.

• Fixed an issue where the Payment pop up didn’t lock the “Go back” button while a credit card terminal was charging a card, which could result in multiple credit card charges on one invoice if the user backed out and tried the charge after it had already been captured.

• Fixed an issue with the Payment History statement that would break the page if the user selected the “please select” option when generating a statement.

• Updated all of the business-side payment pop-ups to the new split payment pop up that is used in the cart. This includes the pop-ups when paying deposits, purchasing store credit or applying prepayment to estimates.

• Updated the 2-way SMS functionality to update the design and make it more user-friendly.

• Fixed an issue in 2-way SMS where the unread message count on the top navigation menu was not consistently accurate

• Fixed an issue in 2-way SMS where unread messages could be received without an unread message indicator to let you know which messages were unread

• Fixed an issue in 2-way SMS where the user was not being notified of incoming unread messages if they had the conversation window open

• Added the ability to link to the owner’s profile from SMS conversation

• Improved search in the 2-way SMS screen when searching for recipients, animal names, and contents of the most recent message in the conversation

• Added the ability to press/tap “enter/return” on the keyboard to send a message

• Added the ability to send multi-line SMS messages by pressing + on the computer keyboard

• Removed the 1500 recipient limit on SMS marketing campaigns and introduced a new “pay per use” model. For more information, visit the "Update Billing Info - Gingr Subscription" page in your app.

• Updated our code libraries on several key pages to allow for new features and to fix outdated bugs with the pages. These pages (and the bugs fixed in this update) include:

• Fixed an issue that wasn’t allowing an owner to be selected by searching for their phone number unless a specific format was followed

• Fixed a misleading error when doing a quick check-in for a pet without valid immunizations

• Fixed an issue that made it possible to accept reservations without immunizations from the waitlist with no errors

• Fixed an issue where tagged fields from owner/animal form were not displaying on the dashboard properly

• Fixed an issue with lodging assignment when accepting reservations with multiple families

• Fixed an issue where the E-signature page did not clear cart contents once a transaction is complete