An application update is planned for Wednesday, October 22nd starting at 11pm ET. Deployment may take up to 4 hours to complete. Some users may experience brief delays or slow loading times during deployment.

Highlights of the release are included below. After the release, review the full list of updates in the Release Notes in your application. Reach out to the Gingr Support team with any questions or concerns.

👑 Membership Updates

• Sell Memberships Online: Pet parents can now purchase memberships directly through the Pet Parent Portal, giving businesses an easy new way to boost sales and convenience.
• Skip Signature for $0 Memberships: Streamline sign-ups for free memberships by making signatures optional.
• Online Special Pricing: Membership discounts now automatically apply during online purchases to allow pet parents to take full advantage of their membership benefits.

📅 Booking & Portal Enhancements

• Fewer clicks for pet parents with new auto-selection improvements.
• Clearer headers now display pet names, reservation types, and prices.
• Multiple bug fixes ensure accurate pricing, scheduling, and availability across all devices.

Pet parents using the Gingr for Pet Parents app should update via the App Store or Google Play to see the latest improvements.

🐶 Evaluation & Pet Profile Improvements

• Evaluation rules for Group Training Classes now enforce correctly, preventing unqualified enrollments.
• Icons and evaluation results now display accurately in all views.
• Fixed a few display issues with pet and owner profiles.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

We're currently experiencing an issue with our phone support system due to an outage with our provider. Their team is actively investigating, and we'll share updates as soon as we have more information.

In the meantime, please reach out to us through chat or email, we're here and ready to help!

Our phone provider has resolved the issue that was affecting our support line, and calls are now coming through normally. Thanks for your patience.

We have been notified that Beefree.io is currently undergoing maintenance that may be impacting our Gingr customers utilizing marketing campaigns and the marketing campaign editor. For further information, please see the Beefree.io status page: https://status.beefree.io/ We will update the Gingr Status Page once the maintenance has been completed.

This incident has been resolved. Thanks for your patience.