An application update is planned for Wednesday, November 12th. Deployment will start at 9pm MT (11pm ET) and is expected to complete within 3 hours. Some users may experience slow loading times during deployment.

After the release, please review the release notes in Gingr for full details and reach out to the Support team if you have any questions or require assistance.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

Our team is aware of reports of slowness within Gingr and is actively investigating the issue. We are working to identify the cause and implement a resolution as quickly as possible.

We apologize for any inconvenience and will provide updates as soon as more information is available.

The reports of slowness within Gingr have been resolved. Our team took action to address the issue, and the application should now be performing normally.

If you are still experiencing any issues, please reach out to our support team for assistance.

We apologize for any inconvenience this may have caused and appreciate your patience.

We are aware of an issue causing delays in payouts for some U.S. merchants using Gingr Payments. Our payment processor, Stripe, has identified a problem affecting a subset of connected accounts.

As a result, affected payouts are expected to be delayed by approximately one business day. Our teams are monitoring the situation closely and are in contact with Stripe as they work to resolve the issue.

Please note that a separate incident will be posted on this page describing a display error on the Gingr Payments Dashboard.

At this time, no action is required from your side, and funds are expected to arrive in linked bank accounts.

We’ll provide an update as soon as more information is available.

This issue has been resolved. All payouts have been successfully processed as expected. If you are still experiencing any issues, please contact our Support team for assistance.